Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Roseva ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit buyroseva.com or make a purchase from us.

2. Information We Collect

We collect the following:

Personal Information: Name, phone number, email address
Delivery Information: Shipping address, city, province
Order Information: Products ordered, quantities, payment method
Communication Data: Messages sent via WhatsApp or contact form
Device & Usage Data: IP address, browser type, pages visited (via cookies)

3. How We Use Your Information

Process and fulfill your orders
Send order confirmation and delivery updates
Provide customer support
Improve our website and products
Send promotional offers (only if opted in)

4. Information Sharing

We do not sell or rent your personal information. We only share with:

Delivery partners: Trax and PostEx (to deliver orders)
Payment processors: JazzCash (for digital payments)
Shopify: Our secure e-commerce platform
Legal authorities: Only when required by law

5. Data Security

We implement appropriate security measures to protect your personal data. All transactions are secured using SSL encryption.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us via WhatsApp: 0325-2177725